Contact Us

 

Contact Us

At Community Credit Union, we can serve you on the web, by phone, by fax, or in person at one of our convenient branch locations.   We are available 24 hours a day, seven days a week.

Telephone Number:  321.690.2328
Outside of Brevard County:  1.800.690.2338
Phone numbers for individual branches are not available.  Please call the number listed above to speak to a Member Service Specialist.

Telli Account Access by Phone:  Get balance and transaction information and transfer between your CCU accounts any time by calling 321.631.4611  (Outside of Brevard County:  1.888.636.4611)

Member Solutions:  Assistance when you are experiencing financial difficulties, call us at 321.637.3115

Mailing Address:
Community Credit Union
1030 S. U.S. Highway 1
Rockledge, FL 32955

Main Fax Number:  321.636.3121
Fax numbers for individual branches can be found on our branch locations page.

Telephone Numbers to Report a Lost/Stolen or Activate a CCU Debit or Credit Card:  Click here

Email:
Non-members or members without access to Online Banking can send an email to memberservices@ccuflorida.org.  For your security, DO NOT send private personal information such as your Social Security Number or account number using this general email address as it is NOT secure.

Secure Email:
Members can send a secure email when logged in to eBranch Online Banking.  Once you have logged in, click on Support in the upper right-hand corner and click on the Secure Email link.  Be sure to include a phone number in case we need to contact you for further information.

Make Sure We Can Also Contact You!
Please provide us with your current phone number, especially your mobile number if that is where we can most often reach you.  Our account protection services will attempt to reach you first at your mobile number if a suspicious transaction is detected.

Of course your mailing address is important, but your email address is also needed, as this is now our primary means of communicating with our members.

You can update your information by logging in to eBranch Online Banking and submitting the online Contact Information Update Form.  This form is located under the Additional Services option with in the grey menu bar at the top of the main online banking screen.

You can also update your information the next time you call or visit a branch, or by sending a faxed request to 321.636.3121.  Please include your signature on your faxed request and a copy of your driver's license for verification.
  
 

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