Member Assistance

We understand our members may suffer financial hardship as a result of the ever-changing public health concerns. As always, the well-being of our members and our community is our priority.

Please keep the following in mind as you plan your finances for the coming weeks, and contact a CCU Member Service Representative to discuss these options at 321-690-2328 (outside Brevard: 800-690-2338). Select option 5.

Member Assistance Loan* – Please contact us to apply to borrow up to $5000.

QCash Member Assistance Loan* – This lower-rate variation of our traditional QCash Loan allows you to borrow up to $1000.  Approval is based on member’s relationship with CCU. Apply on the CCU Mobile App or use the form available within eBranch Online Banking.

Home Equity Line of Credit – 1.99% APR for 12 months1 and after that, rates as low as 3.00% APR2.

Credit Card Limit Increase – As always, there are no fees for cash advances and you can get instant cash from any ATM displaying the VISA® logo

Loan Extensions – Get up to 60 days on most CCU loans.

Waived CD Early Withdrawal Penalties – Contact us if you need access to these funds.


Please click here for information about branch availability and options for managing your accounts by phone, online, and through the mobile app.


*Standard underwriting guidelines apply. The annual percentage rate is based on the Prime Rate published in the Money Rates column of the Wall Street Journal. Payment example: If you borrow $2,500 at 4.25% for 36  months, your monthly principle and interest payment would be $74.61. Terms and conditions are subject to change.   

¹Special introductory rate for 12 months. Not available for rental or investment properties. Thereafter, the Home Equity Line of Credit will have a variable rate between 3.00% - 11.00% APR. Rate current as of March 23, 2020. APR=Annual Percentage Rate. ²Rates are based on credit score, combined LTV, term, plus a margin. Rates and programs are subject to change without notice. Annual Percentage Rate may change quarterly, which may increase your monthly payment. Up to 80% LTV available for 2nd lien position loans on primary residences. Other restrictions may apply. Details available from CCU.