Posted May 31, 2017
Please tell us how we are doing! In our effort to continually improve our products and services, we are working with an independent research firm to gather feedback from our members through an online survey. As a member-owner of this cooperative, your participation is vital. The responses you provide to this survey are completely confidential and will be used to help us learn what we are doing well and where we need to improve. Your response will help us to create a cooperative that truly serves your needs.
To ensure that only CCU members can respond to the survey, you must log in to eBranch Online Banking to access the link to the survey. If you are not yet set up for eBranch Online Banking, please contact a Member Service Representatiive at 321.690.2328 or visit any branch. The survey is not available on the mobile app.
Your time and participation are greatly appreciated and will help us improve service to you and your fellow CCU member-owners.
New ATMs Are On The Way!
Posted April 17, 2017
ATMs located at CCU branches are being replaced with updated machines that do not require an envelope for deposits. The first installation will take place at the Rockledge branch on Tuesday, April 18, during business hours. Whlie the ATM is out of service, please use the lobby or drive-thru to make deposits.
To make deposits at the updated ATMs, you will simply insert your flat, unfolded bills and checks into the slot when prompted. (The slot has blinking green lights around it - you can't miss it!) You'll see your items confirmed on the screen prior to completing your transaction. You will receive a receipt if you requested one at the beginning of your transaction.
We anticipate replacing all ATMs by the end of May.
Titusville Lobby Now Open Saturdays
Posted April 1, 2017
Both the lobby and the drive-thru are now open from 9 am - noon at our Titusville branch located at 3125 S. Washington Avenue. These same Saturday hours are availalbe at our Palm Bay and Rockledge locations. See all CCU branch locations and get directions here.
Viera Branch: Road Construction is Complete!!
Posted April 1, 2017
The Wickham Road construction near our branch on Murrell Road is now completed, making it much easier to access the building. This location offers both lobby and drive-thru service (no Saturday hours). A 24-hour ATM is available in the drive-thru. Enter on Murrell Road.
Wire Fee Change
Posted April 13, 2017
Effective May 15, 2017, the fee for outgoing international wires will increase to $49.
eStatements Are Getting a New Look
Posted February 28, 2017
We are pleased to announce that our eStatements will now be responsive to any mobile device, which will provide more accessibility. Instead of seeing all the detail on the statement at once, you will see a gray "Show details" tab under each deposit or loan account ID. Once you tap or click on that tab, you will see the history for that account. It's very readable and user-friendly. This change will be effective for your February 2017 statements!
Do You Have Equity in Your Home?
Posted February 28, 2017
If you have paid attention to the housing market lately, you realize that property values have been going up. Do you have home improvements or repairs you would like to do? Maybe you would like to consolidate debt. Learn more about CCU Home Equity loan options here.
NEW Security Feature: SecurLOCK™ Equip Mobile App
Posted February 14, 2017
We are pleased to provide our members with free access to this secure mobile app that allows you to control your CCU credit and debit and cards directly from your phone. Never worry again about who'll pick up that card you left behind the last time you used it. Just turn it off! That's just one of the great features available on this app. Learn more
Get a TRULY free FICO® Score from CCU!
Posted February 2, 2017
You may have seen recent news stories warning people about being pulled into a "for pay" service after attempting to access their "free" credit score. As a CCU member, you can view a free FICO score when you log in to eBranch Online Banking. This service is available to members who have a CCU checking account and/or loan. You'll also see information about what is impacting your score, along with suggestions for improving or maintaining your score. Learn more in the CCU Blog
Next branch visit: let us know if we made you smile
Posted July 26, 2016
All CCU branches now have a kiosk near the front door that lets you rate the service you received in the branch by selecting a facial expression ranging from very happy to unhappy. Was our service great and make you happy? Just so-so? Or were you not impressed? Select the expression that is closest to how we made you feel. Your feedback is shared with our branch staff and helps us identify times (or days) when our members are happiest, or when we experience a service issue. Your feedback is greatly appreciated and will help us serve you better.